Refund policy
Return & Refund Policy
At Blue Collar Survivor, every product is made to order. We want you to be satisfied with your purchase and stand behind the quality of the products we sell.
Returns & Exchanges
Because our products are made specifically for each order, we do not accept returns or exchanges for changes of mind, incorrect size selections, or incorrect color selections.
Please review the product descriptions and sizing charts carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us within 30 days of delivery.
Include your order number, a description of the issue, and clear photographs of the affected product.
Once the issue has been reviewed, eligible claims will be resolved through a replacement or refund at no additional cost.
Lost Packages
If your package appears to be lost in transit, please contact us within 30 days of the estimated delivery date so we can investigate and determine the appropriate resolution.
Order Changes & Cancellations
Orders enter production shortly after being placed. Changes or cancellations may be possible before production begins, but cannot be guaranteed.
Once production has started, orders generally cannot be changed or canceled.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout. Additional shipping charges may apply if an order must be reshipped because of an incorrect or incomplete address.
Contact Us
For questions or concerns regarding your order, please contact Blue Collar Survivor at support@bluecollarsurvivor.com or through our website's Contact page.
This policy does not limit any rights or remedies provided by applicable consumer protection laws.