Shipping policy
Shipping Policy
Made to Order
At Blue Collar Survivor, every item is made to order. Our apparel is produced specifically for each customer after an order is placed.
Order Processing & Production
Orders typically require approximately 2–5 business days for production before shipping. Production times are estimates and may vary depending on product availability, order volume, and seasonal demand.
Shipping & Delivery
Once production is complete, your order will be shipped using the available shipping service selected at checkout.
Shipping times vary depending on the destination, shipping method, and carrier. Estimated delivery times are not guaranteed.
Please note that production time and shipping transit time are separate.
Shipping Costs
Shipping charges are calculated and displayed during checkout. Customers are responsible for applicable shipping charges unless a promotional offer states otherwise.
Order Tracking
When tracking information is available, customers will receive a shipping confirmation email containing tracking details once their order ships.
Tracking updates may take some time to appear after the shipping label is created.
Multiple Shipments
Orders containing multiple products may arrive in separate packages due to differences in production facilities or fulfillment schedules.
Shipping Delays
Shipping delays may occasionally occur due to carrier disruptions, severe weather, holidays, or circumstances beyond our control. While these situations may affect estimated delivery times, Blue Collar Survivor will work with customers to investigate shipping issues and determine an appropriate resolution in accordance with applicable consumer protection laws.
Incorrect Shipping Information
Customers are responsible for entering accurate shipping information at checkout. If an incorrect or incomplete address causes a delivery problem, additional shipping charges may apply.
Lost or Damaged Shipments
If your package is lost or arrives damaged, please contact us through our website's Contact page.
For lost shipments, please report the issue within 30 days of the estimated delivery date. For damaged merchandise, please report the issue within 30 days of delivery and provide photographs when possible.
We will review the issue and work toward an appropriate resolution in accordance with our Return & Refund Policy and applicable consumer protection laws.
Questions About Shipping
For questions about your order, shipping status, or delivery concerns, please contact Blue Collar Survivor at support@bluecollarsurvivor.com or through the Contact page on our website.